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Client Relations

Behind the Wheel and the Deal: Unpacking Negotiation Tactics 🚗💼

Personal views, not investment advice – see the full disclaimer below.

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When I think about negotiation tactics, I often reminisce about my car-buying experience. Whenever I make a purchase, I feel like I got the best deal. Yet deep down, I know that the “discount” I received was factored into the original price. Regardless, the “feel-good factor” prevails, and I must admit that my car dealer excels at conveying it. 🌟

In wealth management, even though I have never personally negotiated with clients in this industry, I imagine similar tactics are at play. Clearly and effectively explaining a holistic wealth management approach without diminishing existing relationships creates a sense of being understood and valued by the client, like how I feel during my car purchases. 💰

Addressing pricing early reminds me of setting clear boundaries, like choosing a car engine. It saves time and shows professionalism. Then there’s the familiar “feel-good factor“: offering a personal discount that requires approval from a superior. This approach emphasises exclusivity, limited client capacity, and high-quality service, creating a unique sense of appreciation. ✨

Similar tactics and strategies exist in every industry. It is always about building trust, emphasising value, and forging long-term relationships. And when it is executed as skillfully as with my car dealer, it is no wonder I have felt like an all-time winner driving the same brand for the past 25 years. 🏆

Source: LinkedIn

Source: https://vapa.ch/unpacking-negotiation-tactics/ · vapa.ch

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VAPA Editorial Team
The VAPA editorial team has hands-on experience in Swiss independent wealth management and private banking. We write about clients, custodian banks, regulation and careers – practical, independent and free of product sales. More about us and our editorial principles: about the editorial team.

Disclaimer: The views and opinions expressed in the vapa Swiss independent wealth management blog are our own and do not reflect those of any institutions or organisations with which we are affiliated. We work in Swiss independent wealth management and private banking, so we write about this industry as participants in it, not as neutral observers. These posts are intended to share personal insights and should not be interpreted as official statements or as investment advice. See the legal notice for details.

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